Desk Clerk

uniform impassive gatekeeping composed professional physically athletic procedural unobtrusive businesslike front-facing physically indistinguishable/duplicative background-oriented reserved neutral

The Desk Clerk stands behind the Royale Casino front desk as the immediate human interface for guests and inquiries. Riker singles this clerk out when Starfleet technology fails, pivoting from analysis to confrontation and demanding answers directly from them. The clerk functions as a gatekeeper and focal point for escalation: their presence concentrates the away team’s need for information, and their responses (or lack thereof) help propel the team from helplessness to direct action within the casino environment.

1 appearances

Hospitality / Guest Services

Also known as: Reception desk attendant, Mariposian Attendant, Man behind the desk, Mariposa clone receptionist, Athletic Black Man (2A), Athletic Black Man (2B), clerk, Receptionist, Desk Clerk, receptionist, athletic black man (2C), Mariposa Desk Attendant, Mariposan receptionist, athletic black man (2A), Mariposan aide, Mariposa Reception Clerk, desk attendant, Mariposan Receptionist, athletic black man (2B), hotel desk clerk

Desk Clerk's Journey

A timeline through the narrative

1 moments

S2E12 · The Royale

When Phasers Fail, Riker Takes Charge

Likely startled and defensive — positioned to absorb blunt questioning while maintaining a surface of hospitality or programmed calm.

The desk clerk is the named target of Riker's approach — although off-screen here, the clerk functions as the intended interlocutor, implicitly expected to answer or deflect Riker's demands when …

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Affiliation

Government of Mariposa (Mariposa polity)

Planetary Governance and Interstellar Diplomacy