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Character
Reception Attendant
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Desk Clerk

professional impassive front-facing composed physically indistinguishable/duplicative unobtrusive background-oriented businesslike uniform physically athletic neutral reserved gatekeeping procedural
The Desk Clerk stands behind the Royale Casino front desk as the immediate human interface for guests and inquiries. Riker singles this clerk out when Starfleet technology fails, pivoting from analysis to confrontation and demanding answers directly from them. The clerk functions as a gatekeeper and focal point for escalation: their presence concentrates the away team’s need for information, and their responses (or lack thereof) help propel the team from helplessness to direct action within the casino environment.
1 appearances
Hospitality / Guest Services
Also known as: athletic black man (2C), Mariposan receptionist, Mariposan Receptionist, Mariposan aide, clerk, desk attendant, Mariposa Reception Clerk, Mariposa Desk Attendant, Mariposian Attendant, Reception desk attendant, Mariposa clone receptionist, hotel desk clerk, Athletic Black Man (2A), Receptionist, athletic black man (2A), receptionist, Desk Clerk, Man behind the desk, Athletic Black Man (2B), athletic black man (2B)

Desk Clerk's Journey

A timeline through the narrative

1 moments
S2E12 · The Royale
When Phasers Fail, Riker Takes Charge

Likely startled and defensive — positioned to absorb blunt questioning while maintaining a surface of hospitality or programmed calm.

The desk clerk is the named target of Riker's approach — although off-screen here, the clerk functions as the intended interlocutor, implicitly expected to answer or deflect Riker's demands when …

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Affiliation

Government of Mariposa (Mariposa polity)
employee
Planetary Governance and Interstellar Diplomacy

The receptionist's description states that he performs front desk duties for the prime minister, indicating employment by the planetary government of Mariposa.

Across the Seasons

How this character reads at season scale

Season 2 · asteroid

Front desk clerk at the Royale Casino, who is confronted by Commander Riker when Starfleet technology fails. The clerk serves as the primary human interface for guests and becomes a focal point for the away team's quest for information, propelling them from helplessness to direct action within the casino environment.