Hayes

Hayes commands as a Starfleet admiral who maintains direct terminal contact with captains like Picard to relay critical intelligence on border threats. He assesses forensic evidence and Ferengi reports to warn of potential Cardassian incursions, balancing urgency with queries on ongoing operations. Cautious and procedural, Hayes prioritizes sector stability through centralized updates and coordination with senior officers including Riker and Data.

Hayes serves as a Starfleet lieutenant and shuttle pilot aboard the USS Enterprise-D. Riker names him the officer on duty for urgent missions, placing him in the operational chain ready to support bridge command decisions. Hayes embodies the skilled junior officers who handle high-risk shuttle deployments, maintaining vessel readiness amid crises. His assignment highlights dependence on proficient pilots within Starfleet's auxiliary craft hierarchy.